Resolved -
We have had no further incidents and are marking this as resolved
Jun 23, 17:16 EDT
Monitoring -
We have applied an update for the SSO issue, and are now seeing successful logins.
We will continue to monitor the SSO.
Jun 23, 15:39 EDT
Identified -
Our team has identified the cause of the issue and Is currently working on a solution. We have determined this only affects a small group of connections.
Thank you for your patience on this issue.
Jun 23, 13:54 EDT
Investigating -
We are currently experiencing issues with SSO access to our Platform, this is not affecting all connections.
Our teams are working to resolve this as soon as possible
Jun 23, 11:41 EDT
Completed -
The scheduled maintenance has been completed.
Jun 22, 06:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 04:00 EDT
Scheduled -
We will be performing routine maintenance on our SSO components on Sunday 22nd June at 4am EST, this work will take around 2 hours and is to ensure that we are running the latest security patches.
Production SSO will be unavailable during this time
Jun 18, 15:40 EDT